We are committed to your privacy.  We want you to be familiar and comfortable with what we do with your personal information. Our goal is to use your information to give you the most gracious customer experience, whether you are creating an account, purchasing our products and services, working with our customer support specialists, visiting our websites or other ways you are interacting with our company.

You can view our full Privacy Policy.

WHAT DATA DOES KOHLER CO. COLLECT?

We ask for personal data — such as your name, email address, location and other information — so when you need to access your account you can receive a personalized experience and support, including receiving important safety information about your products and devices. This is to help you to receive the optimal experience from our products.

When you Buy Products

• We collect only the Information necessary to provide you with seamless customer support throughout Kohler Co. for all your products and services. This could include for example, your name, address, business address, contact information, store and product preferences, and payment and transaction information.

When you Contact Kohler Co.

• We may save your feedback when you contact us by email, messenger or social media, telephone or mail to improve our product and services offerings and ensure we are meeting your consumer expectations.

When you use our Website

• We use things such as cookies, pixel tags and similar tools to help us provide better, more relevant content on our sites.
• We also use these tools to see how effective our ads are and to identify any problems that we need to fix. We want to create a gracious experience when you are using our website.

WHY DOES KOHLER CO. ASK FOR YOUR DATA?

To Provide Products and Services

When you purchase a product or service, we may need to contact you or respond to your inquiry regarding your purchase or experience.

To Recommend Products or Services We Think You Will Like

If you have purchased a product from us, are shopping, or just browsing our website, we want to ensure we are providing you with the most up-to-date offers, newsletters, publications, and mailings related to our products or services that you might be interested in.

To Keep You Informed

• When we have something important to tell you about your products, apps and account — such as vital safety information, app or product enhancements, new products, promotions, and Key Specifier Program product preferences — we use your contact information. We would like to maintain our direct relationship with you to meet your personal and contractual expectations as a valued customer.

DOES KOHLER CO. SELL YOUR PERSONAL DATA?

No. We do not sell any personal data that identifies you. We only share your personal data with others in specific situations:

Data Shared with Service Providers

• We share personal data with third parties to fulfill your orders and product needs, including emails on warranty information, product upgrades and servicing.

When you use our Services, you may choose to share Personal Information

• You may choose to share information about yourself when using our message boards, chat feature, profile pages, Kohler Co. Social Media, and other avenues, and we appreciate all the feedback so that we can gain insight to further improve and develop. Please keep in mind that any information you post or disclose through these systems is public and may be available to other users or the general public.

Promotions

• We post contests and sweepstakes to drive customer engagement and feature our products and services. If you enter a contest or sweepstakes, we use your information to contact you for prizes and giveaways, and with your permission, send you information on products and services you might be interested in.

HOW CAN I REQUEST TO VIEW, UPDATE, DELETE OR TRANSFER MY DATA?

• You have choices regarding the marketing-related communications and the data we utilize for your customer experience.
• If you no longer want to receive marketing-related emails from us, you may opt-out by following the unsubscribe instructions in any such message or by contacting us by email at KohlerGlobalDataPrivacy@kohler.com.
• Learn more about your specific data rights in the Kohler Co. Privacy Policy.